Contact Us

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Pickup Location

Precieux Bell Gift Shop P.O. Box 7, Dorchester, MA 02121

Welcome Back in Store

Complete the form below with your inquiry

Please, notes that we give your Return/refund requests the highest priority, but our team aims to get back to you in up to 48 hours, no matter what your request is.

If you have a general question and are looking for a quick answer, please check our FAQ section.

Remember to track your order from the confirmation links from your email.

Feel free to contact us below or you may reach us our email. We will be delighted to assist you
Questions & Answers

Frequently Asked Questions

We typically ship all orders within 2-4 business days.
We ship all items with USPS. For international shipments: your local mail carrier will handle and deliver the item once it enters your country.
We ship all orders from our USA factory.
USA – Within 2-5 business days
Canada – Within 4-10 business days
Western Europe – Within 5-15 business days
Check your local mail carrier website for the latest updates.
Please verify with your local mail carrier for delivering status. Alternatively, you can email us, with your order number from the confirmation email/SMS message. We’ll help track down your order.
Unfortunately this option isn’t available as all items take between 1 and 3 business days to make, as we make everything to order. Any additional fee will not speed up this process.
We do our best to help ensure your item arrives as smoothly and quickly as possible, including labeling the package with all relevant information for customs authorities.
Shipping insurance is offered at checkout. It covers you if the item is lost, stolen, or damaged in transit. To make a claim, contact our support team. Please note – shipping insurance is non-refundable once your order has shipped.